Satisfaction with P.E.I. WCB reaches all-time high

CHARLOTTETOWN, P.E.I. — Satisfaction with the Workers Compensation Board of Prince Edward Island (WCB) reached an all-time high last year, the WCB said in a statement on Feb. 12. The WCB reported that over 500 injured workers had participated in the survey conducted by an independent research company last fall. Similar studies have been conducted every two years since 2002, and the results this time showed that the majority of WCB clients were satisfied with their overall experience with the board. In 2014, the WCB achieved a performance rating of 73 per cent, the statement said. Among the results, there was a notable improvement in satisfaction with workers’ first contact with the board, rising from 63 per cent in 2012 to 78 per cent in 2014. A summary report of the survey is available at http://www.wcb.pe.ca/DocumentManagement/Document/pub_injuredworkersurvey2014.pdf.

Leave a Reply