McDonald’s location issues apology for English-requirement notice to workers

YELLOWKNIFE, N.W.T. – After a McDonald’s restaurant posted a notice requiring its employees to speak only English, the owner and operator of the business has issued an apology letter to workers. The letter, which was posted online in a CBC News story on Sept. 6, was Al Nielsen’s response to the Yellowknife restaurant’s crew and managers regarding the “Language in Workplace” notice posted on Aug. 25. “While the intent of the notice was to address customer feedback, it’s clear the notice was inappropriate,” wrote Nielsen in the letter, which he reportedly issued over Labour Day weekend. “McDonald’s is a place that welcomes and respects EVERYONE… my organization values diversity in all its forms – including language.” He also called the notice “insensitive” and apologized to employees whom it had offended. The original notice had reportedly ordered staff to speak English on the job “99 per cent of the time,” with exceptions in “a few cercumstances [sic].”

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