All posts by Carmelle Wolfson

Employers must combat both absenteeism and presenteeism: report

A majority of Canadian employees have been inattentive while at work, findings from a recent Morneau Shepell report indicate.

The report, The True Picture of Workplace Absenteeism, found that 80 per cent of respondents self-reported experience with presenteeism – time spent at the workplace while not productively engaged in work. Meanwhile, 81 per cent indicated that they had gone into work while they could not perform as well as they would have liked.

The reasons for doing so included physical sickness (47 per cent), stress or anxiety (40 per cent) and workplace issues and/or problems with co-workers or managers (22 per cent). Alarmingly, depression was specified as the cause by 15 per cent of respondents.

The conclusions of the study – which interviewed more than 1,300 Canadians, including 1,005 employees, 100 employers and 104 physicians – were released on June 10. The margin of error for the survey was 3.09 per cent for employees, according to a statement from Morneau Shepell

“We’re hoping that it will be a bit of a wakeup call to employers,” said Paula Allen, vice president of resource and integrative solutions at Morneau Shepell. “It might not be easy for an employer to assess, but employees felt pretty clear that they could see when it was happening.” When measuring presenteeism, Allen said, accidents, errors, missed deadlines and having to redo things were all indicators of inattentive employees.

Both presenteeism and absenteeism can contribute to increased risk of accidents, noted Allen. With absenteeism, co-workers might be expected to do extra work to compensate for the missing employee, which can lead to fatigue, overtime hours or skipped breaks. Contract workers, who are generally less trained, may also be hired to replace absent workers. “All of those things, I think you can see, increase the possibility of accidents.”

Allen suggested that employers should not deal with absenteeism in a punitive manner. “In most situations, it really is an indication that there is something going on and that it makes sense for employers and employees to collaborate to improve the health of the workplace and, ultimately, absence.”

When it comes to workers going on prolonged absence or disability leave, the biggest barrier to employees returning to work could be that workplaces cannot accommodate employees; 76 per cent of the physicians surveyed indicated that a major barrier was workplaces not being able to accommodate their conditions, followed by their fear about returning at 62 per cent. Meanwhile, 49 per cent of physicians reported that they were not comfortable providing information on work-performance limitations due a medical condition, and 21 per cent said they were not comfortable providing medical notes for workplace duty restrictions.

Other key findings from the report included that 56 per cent of employees were not aware of their organization offering employee-assistance programs and 43 per cent indicated that their organizations did not create an environment that supported mental wellness on the job.

“Safety isn’t only about policy, it’s really about building a health and safety culture,” said Allen.

The True Picture of Workplace Absenteeism is available to read online at http://www.morneaushepell.com/sites/default/files/documents/3679-true-picture-workplace-absenteeism/9929/absencemanagementreport06-08-15.pdf.

Flight-reporting system wins safety award

CALGARY, Alta. – FLYHT Aerospace Solutions Ltd. has been awarded the 2015 Excellence in Avionics Safety Systems Innovation Award from Avionics Magazine. FLYHT’s Automated Flight Information Reporting System (AFIRS), in conjunction with the FLYHTStream application, was recognized as a critical and new safety system that enables the fastest response time and the most effective assistance in an emergency, to guarantee safety or to locate a lost aircraft in the event of a crash, FLYHT announced in a statement on June 9. The company’s premier technology, AFIRS UpTime, allows airlines to monitor and manage aircraft operations in real time. If an aircraft encounters an emergency, FLYHT’s triggered data-streaming mode, FLYHTStream, automatically streams vital data to designated sites on the ground in real time. When an abnormal event occurs, it sends an alert to the airline, increases the position reporting intervals and triggers the streaming of key black-box data. FLYHTStream was developed in 2009 and commercialized with First Air in 2014.

Ontario seeking advice from industry to prevent construction accidents

Ontario has created an advisory group to assist in implementing the province’s Construction Health and Safety Action Plan. Announced on May 21, the Construction Health and Safety Advisory Group, which consists of four labour and four employer representatives, will work with Parliamentary Assistant Mike Colle and Chief Prevention Officer George Gritziotis to provide advice on how to best implement the action plan.

“While we have made great strides in reducing workplace injuries, the number of fatalities in our construction sector is still far too high,” Ontario Minister of Labour Kevin Flynn said in a statement on May 21. “This advisory group will provide important advice on the occupational health and safety needs of the construction sector and will help us create safer workplaces.”

Ontario’s construction industry has traditionally experienced higher rates of workplace injuries and fatalities compared to other sectors. In 2013, the construction sector represented seven per cent of employment in Ontario but 26 per cent of fatalities, the Ministry of Labour said.

Preventable workplace accidents continue to be a problem in the construction sector, Gritziotis noted in the statement. “I am confident that together, we can enhance safety in the sector,” he said. “The work of the advisory group will build on the stakeholder engagement we have conducted to date.”

The action plan, as set out in Premier Kathleen Wynne’s mandate letter on September 25, 2014, aims to protect workers’ health and safety by strengthening accident prevention in the construction sector.

The advisory group will make suggestions to the government on how to: increase the commitment to health and safety in construction workplaces; enhance training for workers in the sector; work with other enforcement authorities and municipalities to improve safety; build awareness about construction health and safety among young people; encourage effective supervision of construction workers; ensure that legislation and regulations are better understood; and ensure effective consumer outreach strategies.

The group is comprised of labour representatives, including Joe Dowdall of the International Union of Operating Engineers, James Hogarth of the Provincial Building and Construction Trades Council of Ontario, Cosmo Mannella of LiUNA Ontario Provincial District Council and Mike Yorke of the Carpenters’ District Council of Ontario. Employer representatives on the group include Mike Wieninger of PCL Constructors Inc., Steve Riddell of Ellis Don Corporation, Tom McLaughlin of Thomasfield Homes Ltd. and Dave McLean of Mattamy Homes.

The action plan would require government, labour, workers, owners, supervisors and consumers to work together, Colle said in the statement. “We all have a role and responsibility in preventing workplace injuries and fatalities.”

There were 69 fatalities and 4,752 time-loss injuries in Ontario’s construction sector in 2013, based on Association of Workers’ Compensation Boards of Canada statistics. Recently, one worker died and another was seriously injured after a crane collapsed north of Toronto on May 21. A 40-year-old construction worker from Aurora, Ont. also died after a crane tipped over and fell onto him at a worksite in Brampton in April (COHSN, April 28).

Aviation and fishing safety need improvement: TSB assessment

GATINEAU, Que. – Rail safety has been improving, but progress on aviation and fishing safety is moving slowly, the Transportation Safety Board of Canada (TSB) said in a statement on May 21. The findings are part of the TSB’s annual reassessment of responses to board recommendations. “Recent initiatives to improve railway-crossing safety and the transportation of flammable liquids by rail are encouraging. However, we are concerned that more needs to be done to prevent approach-and-landing accidents and that fishing-vessel safety regulations have yet to be put in force,” said TSB chair Kathy Fox in the statement. While the TSB commended Transport Canada on several rail safety enhancements, the board said progress still needed to be made for physical defences against misinterpreting or not following railway signals. The recommendations can be found at: http://www.tsb.gc.ca/eng/recommandations-recommendations/.

Cambridge company receives fine for worker injury

KITCHENER, Ont. – A Cambridge-based manufacturer of towels has been fined $50,000 after a worker suffered hand injuries from running machinery last year. Cambridge Towel Company Inc. pleaded guilty to one occupational health and safety charge and was fined on May 19, Ontario’s Ministry of Labour said in a statement. On May 21, 2014, a worker was wiping the front of a cold pad machine with a sponge while it was running. The sponge or the worker’s glove got caught in the in-running nip created by the two rollers, and one hand was pulled in between the rollers. The employee suffered partial amputation of fingers, as well as bone and tissue damage. Cambridge Towel pleaded guilty to failing as an employer to ensure the proper measures in the regulation Section 75 of Ontario Regulation 851 were carried out. The regulation states that a part of a machine can be cleaned or maintained only when motion that may endanger a worker has stopped and any part that has been stopped and may subsequently move and endanger a worker has been blocked.

Manitoba’s time-loss injuries remain steady

WINNIPEG – The Workers Compensation Board of Manitoba (WCB) has announced a surplus of $110 million. The WCB released its annual report along with a five-year financial plan on May 20. “The surplus allowed us to announce a decrease of the average assessment rate for 2015 by approximately 13 per cent to $1.30 per $100 of assessable payroll,” said president and CEO Winston Maharaj. The report also introduced a new measure of “days lost to workplace injury and illness”, which is defined as the sum total of days the WCB has paid to workers in a given time frame, the WCB said in a statement on May 20. For 2014, 1.8 days were lost to workplace injury and illness for each full-time worker, down from 2.15 in 2010. The time-loss injury rate also remained consistent, at 3.2 per 100 full time workers in 2014.

UNBC collective agreement improves work situation: union

PRINCE GEORGE, B.C. – Canadian Union of Public Employees Local 3799 has ratified a collective agreement with the University of Northern British Columbia. Improvements for union members include improved reporting of sick leave, post-retirement benefits, doubling of overtime banks and the length of time available to use up overtime banks, additional unpaid bereavement leave for cultural practices related to bereavement, such as headstone moving or tribal feasts, increased vacation for long-term employees and the ability to carry over vacation days, establishing equivalency for postings and recognizing equivalency in selections and the right for union members to adjust their hours without loss of pay to attend union membership meetings, the union said in a statement on May 20. Letters of intent address protection for whistleblowers, protective footwear and the ability to get safety prescription glasses.

Mental health more prevalent among employed population: Conference Board

FEDERAL – A Conference Board of Canada profile of mental health in Canada reveals that prevalence rates of mental-health disorders are more than 60 per cent higher among working Canadians than among the general population. Women, younger workers and those employed in the services sector are at heightened risk of experiencing mental-health issues, the Conference Board said in a statement on May 22. Healthy Brains at Work: The Footprint of Mental Health Conditions is the first profile in a four-part series. Subsequent briefings will report on what employers are doing in Canada, understanding the gaps and estimating potential impacts from a greater uptake of effective tools, programs and benefits. The report indicated that occupations with the highest prevalence of mental illness in a worker’s lifetime were linked to the services sector. Industries such as information and culture, the accommodation and food services and government services had the highest prevalence of mental illness, with nearly 20 per cent of the workforce having lived with either a mood disorder of generalized anxiety. Healthy Brains at Work: The Footprint of Mental Health Conditions can be found at the following link: http://www.conferenceboard.ca/e-library/abstract.aspx?did=7057&utm_source=Newswire&utm_medium=Media&utm_campaign=Comms.

Police force equipped with body-worn cameras

One hundred police officers across Toronto will be outfitted with small digital video cameras that clip onto their uniforms by the end of this month. Officers from the TAVIS Rapid Response Team, Traffic Services Motor Squad, 55 Division and 43 Division began wearing the devices on May 18, as part of the Toronto Police Service’s (TPS) body-worn-camera pilot project.

By introducing body-worn devices, the police force aims to enhance transparency and produce evidence that can be used in legal proceedings. Following the year-long pilot project, the TPS will assess the use of body-worn cameras, taking into account feedback from community members.

“We believe that body-worn cameras are a valuable piece of technology that will provide an unbiased, accurate account of our interactions with the public,” said staff superintendent Tom Russell at a press conference on May 15.

Similar devices have been used by police forces across North America, noted a spokesperson for the TPS. “What we have seen in other jurisdictions is that body-worn cameras tend to have a positive influence on the behaviour of everyone involved,” said Meaghan Gray of the TPS.

“They reduce the number of unsubstantiated complaints against police officers and can deescalate situations from the onset of an interaction.”

But some groups, such as the Canadian Civil Liberties Association, have raised concerns over public privacy issues. For example, it is possible that people may not be aware that they are being recorded or that the actions of unwitting bystanders may also be captured. In sensitive scenarios, such as dealing with domestic violence or people with mental-health issues, the cameras could pose some issues. Finally, having the cameras running may create privacy concerns for the police officers who are wearing them.

The federal privacy commissioner and personal-information protection ombudsmen and commissioners in each province released guidelines in February on the use of body-worn cameras. The commissioners called on authorities to evaluate whether the expected benefits would outweigh the effects on privacy and personal information.

In a statement issued on May 15, the TPS said that officers had been trained in privacy and human rights issues and that the TPS has developed a procedure addressing privacy, retention and disclosure in partnership with the Information & Privacy Commissioner, the Ontario Human Rights Commission, the Ministry of the Attorney General and the Toronto Police Association.

Officers have also been instructed to inform members of the public that they are being videotaped as the cameras will be on standby at all times that officers are on-duty. The video recordings, which are encrypted and downloaded to a secure server, will be stored for one year. All interactions with police for the purpose of a police investigation will be recorded.

“This includes a range of circumstances, including calls for service, investigative detention, apprehension under the Mental Health Act, arrests, interactions with persons in crisis, crimes in progress, investigations, active criminals and public-disorder issues,” Russell explained in a press statement.

While citizens in public settings can object to being recorded, officers will continue to record until the conclusion of that incident, he said. In private settings, such as homes, officers must first obtain consent to record if they have been invited in for a domestic visit. However, in emergency situations or circumstances during which police have a search warrant, officers will leave cameras running, Russell said.

There are currently no known effects to the long-term health of police officers from body-worn camera use, according to Gray.

Members of the community can participate in the community survey on the body-worn camera pilot project at: https://www.surveymonkey.com/r/BWC_On-Line_Community_Survey.

Group seeks stakeholder involvement for national first-aid standard

CSA Group is in the process of developing what would be Canada’s first voluntary national standard on first aid in the workplace. The standards organization is now calling for participants from employer, employee, regulator, training-provider and general-interest stakeholders to volunteer on the Technical Committee (TC) on Workplace First Aid to create the new consensus-based standard, CSA Group said in a statement on May 8.

“I think it’s a really exciting project, and I think that it’s very timely,” said Jeanne Bank, health and safety standards manager with CSA Group in Toronto. “What we’re hearing from a lot of the regulatory bodies is that they were going to be having to update their programs anyway, so to be able to do it under our umbrella makes a lot more sense.”

The Canadian Red Cross and regulators approached CSA Group about exploring the feasibility of a national standard due to the differences that exist across jurisdictions for workplace first-aid requirements, Bank said. In October 2014, CSA Group and the Canadian Red Cross held their first stakeholder consultation to discuss the idea.

“There’s been quite a positive response so far. So we’re hoping to be able to establish a good technical committee that has that balance of representation,” Bank said. There is a strong interest from employees, employers, training providers, regulators and people involved in prevention, she added.

“Any of the meetings or conferences that we’ve been at, people have been anxiously asking, ‘When is this going to be started?’ and ‘How can we get involved in it?’”

The final standard should be completed within 18 months of the first TC meeting, according to Bank. Once the committee has reached a consensus on the draft document, there will be a 60-day public review period. After reviewing the public’s comments, the standard will be revised and voted on by the committee. Provincial regulators will then decide whether to endorse or implement that standard within their jurisdictions.

The application process for the TC on Workplace First Aid will be open until June 30, and the first TC meeting is planned for the fall. Those who are interested in sitting on the TC are being asked to submit a bio or CV along with a statement of interest to CSA Group.