Category Archives: Human Resources

Police association says RCMP officers afraid to speak out

Following the announcement of occupational health and safety  charges being levelled against the RCMP, a spokesperson for the association representing Canadian Mounties says that officers are remaining silent on workplace concerns out of fear of retribution.

“We have RCMP members that, literally, are too afraid to tell the Canadian public about their workplace,” said Rob Creasser, spokesperson for the Mounted Police Professional Association of Canada (MPPAC).

Publicly criticizing the RCMP is “a career-ending move”, according to Creasser, a retired member of the force. “Even if you don’t lose your job, which you could do, any career aspirations you have were probably wiped off the map.”

The MPPAC has called for the resignation of RCMP Commissioner Bob Paulson for his role in the alleged labour breaches, which were announced on May 15. The charges stem from the incident in Moncton, New Brunswick, on June 4 of last year, when three RCMP officers were shot and killed and two other officers were wounded. Following the event, the RCMP completed an independent review, which issued 64 recommendations to the force.

“Because of the way he [Paulson] has handled the Moncton tragedy and the way he has been involved in the breach of the Privacy Act, he shouldn’t be where he is,” said Creasser.

The RCMP is being charged by the Public Prosecution Service of Canada with: failure to provide its members with appropriate use-of-force equipment and user training when responding to an active threat or active shooter event; failure to provide its members with necessary information, instruction and/or training when responding to an active threat or active shooter event; failure to provide its supervisory personnel with appropriate information, instruction and/or training when responding to an active threat or active shooter event; and failure to ensure, in general, the health and safety of its members.

The police association applauded the move to lay charges in a statement issued on May 15, and Creasser said that he hoped the charges would improve safety within the RCMP.

He claimed that in addition to a lack of equipment, training and supervision during the Moncton shooting, the Commissioner is guilty of breaking the law by breaching the Privacy Act. When the RCMP launched a complaint regarding former staff psychologist Dr. Mike Webster, RCMP members’ identities and medical records, such as diagnoses, treatment plans and prognoses were disclosed to the College of Psychologists, Creasser explained.

“We’re well aware that Commissioner Paulson was also involved in that,” Creasser said. “[We are] asking that the Commissioner and other high-ranking senior executives be held to account, and one of the ways you do that is you ask them to step down.”

Paulson declined to comment for this story. In a statement issued on May 14, Paulson said that the police would carefully examine the charges before making any decisions.

“As our honour roll sadly confirms, there has always been – and sadly will continue to be – deadly threats to police officers,” he said in the statement.

“The safety of our employees in doing this dangerous job, protecting the public, is always our priority.”

But according to Creasser, the RCMP’s commitment to safety is “in word only.”

“There has been no actions to show that that is their number one concern. How can you talk about safety being job one, when you’re constantly slashing budgets that are required to properly train and equip your people?”

Creasser cited a number of health and safety issues within the force, including equipping general-duty members with high-powered, mid-sized rifles and hard body armour, as well as dealing with general understaffing.

When a federal employee dies on the job, Employment and Social Development Canada (ESDC) normally conducts an investigation. This is the third time that the RCMP has been charged with labour violations, according to ESDC.

The first court date is set for July 9 at the Moncton Provincial Courthouse, with Paul Adams acting as Crown Counsel.

UFred introduces course in psychological health

FREDERICTON – The University of Fredericton (UFred) has introduced a new online Certificate in Managing Psychological Health Issues at Work to help managers understand their responsibilities and improve their skills in addressing workplace psychological health issues. The certificate program is comprised of three courses focused on providing managers with the skills required to effectively support employees experiencing emotional distress or mental health issues. The UFred courses are developed by Dr. Joti Samra and are supported by the Great-West Life Centre for Mental Health in the Workplace, the Canadian Centre for Occupational Health and Safety, and the Mental Health Commission of Canada. UFred also announced that it will be offering a Great-West Life Bursary for Psychological Health and Safety Studies, which will cover the tuition of 50 eligible employees of Canadian not-for-profit organizations to take UFred’s introductory Basic Level psychological health and safety course. For more information see: www.UFred.ca/PHS.

Major repercussions follow harassment of reporter at soccer game

A worker has been fired from his job after a female reporter was harassed on-air at a Toronto FC soccer game at BMO Field in Toronto. The Hydro One employee will also be banned from Maple Leafs Sports & Entertainment (MLSE) facilities along with the other men who took part in the May 10 incident involving CityNews reporter Shauna Hunt.

Hydro One announced that it would be terminating the employee for violating the company’s code of conduct in a public statement released on May 12. “Respect for all people is engrained in the code and our values. We are committed to an environment where discrimination or harassment of any type is met with zero tolerance,” read the statement.

Although Hydro One would not confirm the identity of the worker, judging from a video of the event, the employee appears to be Shawn Simoes, an assistant network management engineer listed on the Sunshine List as making more than $100,000 per year and a player on the company soccer team.

Hunt was recording a news segment at the game when some men hurled vulgarities at her. It is part of a growing trend of people, usually young men, shouting “F**** her in the p****” into the camera or microphone, while female television reporters are taping live hits.

In this case, Hunt decided to confront the men, asking them why they would do such a thing. A video of the exchange posted to YouTube has gone viral, garnering more than 3.5 million views as of May 15.

In the video, a man wearing a Toronto FC T-shirt responds, “I feel like it’s quite substantial.” Hunt then tells him that it is degrading. “I’m sick of this. I get this every day, 10 times a day,” she says.

Another man, who appears to be Simoes, defends the lewd comments, saying, “It is f***ing hilarious.” When Hunt questions whether his mother would condone such behaviour, he responds, “My mother would die laughing eventually.”

Once the individuals involved in the harassment are identified, they will be banned from MLSE events and facilities, the company has announced. “We’re appalled that this trend of disrespectful behaviour would make its way to our city, let alone anywhere near our stadium,” read a statement issued by MLSE on May 12.

“Our organization is committed to an environment where everyone can feel safe and included and discrimination or intolerance of any kind will be met with swift and serious response. We’re thankful to our vast majority of fans for standing up against such sexist behaviour and working with us to help prevent it in the future.”

A spokesperson for MLSE said that a fan code of conduct protects fans’ experiences. “We have asked TV assignment desks to alert us to female reporters doing live hits outside our venues during games, so we can ask security personnel to pay specific attention and assist where needed,” said senior director of communications Dave Haggith.

According to Haggith, this type of occurrence is not common at games. “This is a further example of an issue that has been happening to reporters around the city for the past 18 months,” he said.

Canadian television reporters have said in media interviews that they frequently get bombarded by the “F*** her in the p****” vulgarity while on the job, sometimes as often as a several times each day.

“Being a journalist does change the dynamic of how we interact with other people because of the kind of work that we do, but it doesn’t change the way that we as people interact with other people in our society,” said Hugo Rodriguez, president of the Canadian Association of Journalists. “Women are more likely to be harassed and to be threatened as a whole.”

Rodriguez suggested that employers encourage their employees to report incidents of harassment. Journalists are often expected to be “disinterested observers”; however, they still must respond to abuse and, if appropriate, pursue criminal charges, he said.

“If we’re being harassed in a criminal manner, our being a journalist does not prevent us from doing the same thing that any other person could do in that scenario.”

Municipal, provincial and federal politicians, including Kathleen Wynne, have come out in support of Hunt. In a tweet, Wynne thanked CityNews for how it handled the incident. “Whether or not it’s caught on film, sexual harassment at work is no joke,” she said in the message. In press scrums filmed by CityNews, John Tory called the conduct of the Hydro One employee “reprehensible” and Minister of Justice Peter Mackay said that such actions “should be frowned upon.”

Unions protest new Harper budget regarding sick days

The new federal budget proposed by the Conservative government has come under fire from national public-sector unions, who feel that the budget’s plan to create a $1.4 billion surplus comes at the price of the health and safety of federal employees.

Introduced by Treasury Board President Tony Clement on April 21, the budget proposes to replace the current sick-leave system, which gives federal public employees a maximum of 15 paid sick days annually, with a short-term disability plan with only six paid sick days per year. The intention is to save $900 million through the reduced amount of sick days.

The Professional Institute of the Public Service of Canada (PIPSC) and the Canadian Association of Professional Employees (CAPE) are among the organizations that have criticized the Tories’ plan, saying that it could damage labour relations as well as having a negative effect on public employees’ welfare.

“Their plan just doesn’t cut it, quite frankly,” PIPSC vice president Shannon Bittman told COHSN. “What this government is proposing is going to mean that our members will not have the income protection they need when they’re away from the workplace sick.”

Emmanuelle Tremblay, president of CAPE, agreed that federal employees would stand to lose a lot if the proposed plan went into effect.

“The model that they’re proposing, there’s a wait period between the time you start being sick and the time when you can actually have access to short-term disability,” Tremblay explained, saying that the period lasts for seven calendar days.

“So say one part of the year, you have pneumonia, so you’re off from work for two to three weeks, and another part of the year, you just broke an arm and you can’t type, so you can’t be working for another three weeks,” she said. “Let’s say you use five days in your first episode of pneumonia. Then you have one more day left in your sick bank, and maybe you have kind of a stomach flu one day.” With the waiting period, the broken arm would mean either using up a week of vacation days or going without pay before the short-term disability plan kicks in, Tremblay noted.

Bittman speculated that the plan would have a huge effect on public employees’ morale, adding that the government was ignoring more important problems with the system in order to discourage employees from abusing it.

“There are policies in place for those very few cases where there is abuse of sick-leave days, but it’s going to cause costs to skyrocket. It’s going to mean that our members will choose to come into work sick versus foregoing income,” said Bittman. “They’re going to adversely impact virtually each and every one of their employees to fix a so-called problem that really doesn’t exist that much. Because they’re not addressing the toxic workplaces, they’re not addressing the mental-health issues.

“It’s a disaster, and it’s not addressing the gaps that are there.”

Tremblay called the government’s planned surplus “artificial savings,” accusing Clement of misleading the public with accounting that doesn’t add up. “How can they announce the savings ahead of the conclusion of a current round of bargaining?” she asked.

“And there are horror stories that I’ve heard,” Tremblay added, citing examples of workers who had been denied short-term disability coverage when they’d needed chemotherapy treatment or recovery time after a miscarriage. “That kind of horror story tells me we cannot let them steal away not only the banked sick days, but the whole notion of having sick days that are paid sick days.”

PIPSC represents more than 57,000 government employees across Canada, most at the federal level. CAPE was founded in 2003 as a merge of the former Social Science Employees Association and Canadian Union of Professional and Technical Employees.

TTC subway line to use one-person crews next year

TORONTO, Ont. – The Toronto Transit Commission (TTC) has approved a plan to employ one-person crews on Line 4 of its subway, a route that runs through five stops along Sheppard Avenue East from Yonge Street to Don Mills Road. At a board meeting on March 26, TTC management proposed a move to One Person Train Operation (OPTO) for the line by the end of 2016. “Technology has developed so that one crew member can safely drive the train and operate door controls,” TTC chief executive officer Andy Byford noted in a Staff Action Report on March 26. “No subway has reverted back to two-person operation on the grounds of safety,” he added, citing Montreal, Chicago, London, Paris, Berlin and several other cities where OPTO is standard procedure. The document also stated that there was no evidence worldwide that OPTO increased safety risks. Nonetheless, some are skeptical, including Amalgamated Transit Union Local 113 president Bob Kinnear and transit advocate Steve Munro. Kinnear told Centennial College newspaper The Toronto Observer on March 30 that the union did not consider OPTO a safe practice.

CCOHS has new governor representing employers

Federal Minister of Labour and Minister of Status of Women Dr. K. Kellie Leitch has appointed Andrea Nalyzyty to the Council of Governors of the Canadian Centre for Occupational Health and Safety, as the governor representing employers. Nalyzyty is the vice president of employee relations, policy, governance and human-resources operations with the Canadian Imperial Bank of Commerce (CIBC) and the former vice president and associate general counsel of CIBC’s legal department. She has 14 years of experience in legal and human-resources management at an executive level, with leadership experience in labour relations, employment equity, change management, human-resources policy and industry matters. Nalyzyty was called to the bar in 1990, after earning her Bachelor of Laws degree at the University of Toronto. “Her leadership skills and professional experience in the field of human-resources law will make her an excellent addition to the Centre,” Dr. Leitch said about Nalyzyty in a press release on Feb. 24.

B.C. Nurses’ Union vows to press charges for violent incidents

The president of the B.C. Nurses’ Union (BCNU), British Columbia’s largest nursing organization, has said that the union plans to start pursuing legal action whenever a nurse is injured by a patient while on the job, as long as the victim authorizes the action.

At the annual BCNU convention in Vancouver on Feb. 24, Gayle Duteil announced to hundreds of attendees that the union would press charges against attackers as well as healthcare facilities. BCNU has also developed a new policy that will provide support for nurses who experience physical or psychological injury at work, she revealed.

“We have to change society’s expectation that just because you are unwell and in a healthcare facility, that it is okay to assault a nurse, to hit or pinch or spit or bite or verbally yell at them,” BCNU vice president Christine Sorensen told COHSN. “We can’t continue to allow that to happen.”

BCNU’s intention, Sorensen added, was to get B.C. healthcare authorities to respond properly to violence against healthcare workers. “They, unfortunately, seem more interested in downplaying or covering up the violence against our nurses instead of protecting our nurses,” she charged. “And we want them to fully investigate and provide solutions that are going to reduce it.”

Sorensen cited a recent violent assault that healthcare authorities had neglected until BCNU’s intervention. “Our member reported it to WorkSafeBC,” she explained, “who had not been informed of the event and felt it was an urgent matter and, in fact, went out to the site immediately to follow up.” If it weren’t for this report, the police would not have been informed and no investigation would have been conducted, she said.

Following Duteil’s announcement, Terry Lake, the B.C. Minister of Health, told reporters at the provincial legislature in Victoria that the ministry was already working with healthcare professionals to reduce occupational violence as much as possible.

“Health authorities have a lot of programs in place to reduce violence and deescalate with training,” Lake told the reporters on Feb. 24. “If someone is assaulted, then often, I think it’s appropriate to have that looked at if there’s criminal behaviour involved.”

In the case of assailants with mental illnesses, Lake said that it was up to the legal system to determine whether they were criminally responsible for their actions. “Often, there’s a lack of awareness on the part of the patient,” he noted. “Fortunately, we have very well-trained nurses, psychiatrists and people who work in the mental-health system. They know how to deescalate behaviour.”

Sorensen said that BCNU was also planning to create a phone line, through which healthcare professionals could report violent incidents, by June 11. “So we want to have our hotline up and running, so that we can find out more of what’s going on with our members,” she said.

She added that security, training and staffing were woefully inadequate in B.C. healthcare facilities. “Nurses do not go to nursing school to learn takedowns, to learn how to deal with violent patients.”

Lake acknowledged that nursing on the frontline could be a dangerous job. “When people are ill, whether they have physical ailments or mental illness, they can react in a surprising way that can be violent,” he said. “We’ve seen that happen, where the patient does become violent and people get hurt.”

Asked whether the BCNU’s plans were a broadside against the Ministry of Health, Lake replied that he intended to assist healthcare unions in making their workplaces safer.

“Their members deserve to have a safe workplace,” he said, adding that when people are mentally or physically ill, “their behaviour can be unpredictable. We need to make sure nurses are well-trained, that personnel are available to deescalate and to manage any potentially violent situation.

“The safety of the workplace is extremely important to us,” Lake said.

Webinar explores latest management trends

On March 5 at 2 p.m., The Conference Board of Canada (CBC) will host a 60-minute webinar to explore the latest management trends and how to implement these changes in the workplace. The webinar will examine how a changing workforce significantly challenges traditional approaches to careers, career paths and talent management and provide specific actions to take, the CBC said in a release. The webinar will also provide focused career and performance management advice to an aging workforce and provide examples of new approaches to talent management from leading organizations. For more information on “What every manager needs to know: 3 macro trends challenging the careers of your people,” visit http://goo.gl/WjyBFW.

Live-in caregivers unsung contributors to oilsands economy, report says

Live-in caregivers in northern Alberta’s oilsands region help ease work-life stresses for families in the intensive environment, but do so at great personal and financial costs, a new study has suggested.

Led by University of Alberta sociologist Sara Dorow, the study, Live-in Caregivers in Fort McMurray: a Socioeconomic Footprint, found that live-in caregivers — foreign nationals living in Canadian homes and employed to provide child or adult care — faced many challenges, including unpaid overtime, underpayment and illegal or poor working conditions. The online survey involved interviews with 56 temporary foreign workers living and working in dwelling units in and around Fort McMurray under the federal Live-in Caregiver Program, as well as qualitative information from individual interviews and focus groups with caregivers conducted between 2008 and 2014. The study was estimated to have captured approximately 10 per cent of the local live-in caregiver program.

In particular, 20 per cent of the surveyed caregivers reported that they were not paid or only occasionally paid for overtime hours and worked an average of 10.4 overtime hours a week. Eighteen per cent reported receiving less than the Alberta prevailing gross hourly wage, and illegal or poor working conditions was the second most important reason cited for changing employers while working in Fort McMurray.

“Residents of Fort McMurray work the longest hours in the country, often on rotational shifts,” said Dorow, the report’s lead author and an associate professor of sociology at the University of Alberta. “Live-in caregivers help to make the oilsands work regime sustainable by absorbing some of its stresses. At the same time, they experience stresses of their own, including the uncertainties of both the oilsands economy and the foreign worker policies coming out of Ottawa.”

The study noted that residents of Fort McMurray work the longest hours in the country, with residents who work 50 hours or more a week accounting for 32 per cent of the population, compared to only 17 per cent at the national level. On a weekly basis, live-in caregivers work 53.7 hours on average and tend to work even longer when one or both of their employers works at the site.

“Long and variable working hours combine with high mobility and turnover to contribute to both social opportunities and social stresses, including shortages of time for volunteering, leisure, family and daily care activities,” the study said. “Live-in caregivers in Fort McMurray have sacrificed substantial financial savings and long years without their own spouses and children to work for families in the oilsands region. The opportunity to immigrate is what keeps them going.”

Other findings include:

  • The majority of live-in caregivers (88 per cent) were female and from the Philippines;
  • Eighty-two per cent were between 25 and 44 years of age;
  • Seventy per cent of the sample surveyed each invested between $4,000 and $8,999 overall to move to work in Canada, while each of their employers likely spent about $3,000 (for Labour Market Impact Assessment processing fee and airfare); and
  • Live-in caregivers found cold weather, limited social activities, homesickness and cultural adjustment to be key challenges.

The summary of the survey is available online at http://www.onthemovepartnership.ca/wp-content/uploads/2015/01/Live-in-Caregivers-in-Fort-McMurray-Report-Overview-Dorow-et-al-Jan-2015.pdf. The full report is available at http://www.onthemovepartnership.ca/wp-content/uploads/2015/01/Live-in-Caregivers-in-Fort-McMurray-Dorow-et-al.-January-2015.pdf.

Law firm to provide guidance on investigating complex work investigations

Rubin Thomlinson LLP will host its “Investigating Complex Cases” workshop on Feb. 25 in Toronto. The workshop will look at “some unusual starting points for investigations, as well as all of the twists and turns that an investigation can take, and provide you with the tools you need to navigate the forks in the road,” the law firm said in a statement. Specific content will include: investigations into complaints of systemic discrimination; responding to anonymous complaints; distinguishing counter-complaints from other information provided by respondents; and reviews, assessments and other processes that can be undertaken when there is no “complainant.” To register, visit http://www.rubinthomlinson.com/wp-content/uploads/2014/11/Investigating-Complex-Cases-2015.pdf.